Yong Chen , PhD

Short Bio

Yong Chen, PhD, is an Associate Professor at EHL (EHL), Switzerland, where he lectures on marketing and economics of tourism and hospitality. His research interests include tourist happiness, tourism demand, economic impacts of tourism and hospitality, the sharing economy, and Chinese outbound tourism.

Dr Chen's research has been published in diverse outlets, including Tourism Management, the Journal of Travel Research, and the International Journal of Contemporary Hospitality Management. His opinions on the sharing economy, Chinese tourism demand and the hotel industry also appeared in CNN, MarketWatch, South China Morning Post, and EHL Hospitality Insights.

Publications in Peer-Reviewed Journals

Chen, Y. (Forthcoming). Tourist Flows and Multi-Destination Trips: A Network Analysis. Journal of China Tourism Research. Kim, B., & Chen, Y. (2025). Empowering Consumers Through Self-Service Technology: A Comparative Analysis. Journal of Hospitality & Tourism Research, 49(2), 254-267. Bianchi, G., & Chen, Y. (2024). The legal aspects of hotel rate parity. Tourism Economics, 30(5), 1324-1329. Chen, Y. (2024). A network analysis of tourist activity. International Journal of Contemporary Hospitality Management, 36(2), 505-523. Lopez, L., Bianchi, G., & Chen, Y. (2023). Does official development assistance promote tourism demand for donor countries? Evidence from Switzerland. Tourism Economics, 29(1), 157-171. Bianchi, G., & Chen, Y. (2022). Testing effects of hospitality employment on property crime in the United States. Tourism Economics, 28(6), 1545-1565. Gu, Q., Zhang, H., Chen, Y., & Li, T. (2022). Mapping the spatiotemporal patterns of beach litter on UK beaches from 2000 to 2016: An emerging hot spot analytical approach. Transactions in GIS, 26(3), 1318-1338. Sayfuddin, A., & Chen, Y. (2021). The signaling and reputational effects of customer ratings on hotel revenues: Evidence from TripAdvisor. International Journal of Hospitality Management, 99, 103065. Chen, Y. (2021). Measuring litter distribution on UK beaches. Marine Policy, 130, 104592. Kim, B., & Chen, Y. (2021). The effects of spirituality on visitor behavior: A cognitive-affective-conative model. International Journal of Tourism Research, 23(6), 1151-1162. Bianchi, G., & Chen, Y. (2020). The short-and long-run hotel demand in Switzerland: A weighted macroeconomic approach. Journal of Hospitality & Tourism Research, 44 (5), 835-857. Chen, Y. (2020). Channeling life satisfaction to tourist satisfaction: New conceptualization and evidence. Journal of China Tourism Research, 16, 566-584. Kim, B., & Chen, Y. (2020). Effects of religious celebrity on destination experience: the case of Pope Francis’s visit to Solmoe Shrine. International Journal of Tourism Research, 22(1), 1-14. Walker, N. K., & Chen, Y. (2019). Social innovation in tourism: Unleashing the time-money constraint. Journal of the knowledge economy, 10(4), 1700-1719. Chen, Y., & Jiang, K. (2019). A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests. Tourism Management Perspectives, 30, 197-207. Xie, K. L., & Chen, Y. (2019). Effects of host incentives on multiple listings in accommodation sharing. International Journal of Contemporary Hospitality Management, 31(4), 1995-2013. Chen, Y., Dellea, D., & Bianchi, G. (2018). Knowledge creation and research production in Swiss hotel schools: A case study of EHL. Journal of Hospitality & Tourism Education, 31(1), 10-22. Chen, Y., & Li, R. (2018). Does a happy destination bring you happiness? Evidence from Swiss inbound tourism. Tourism Management, 65, 256-266. Chen, Y., & Xie, K. L. (2017). Consumer valuation of Airbnb listings: A hedonic pricing approach. International Journal of Contemporary Hospitality Management, 29(9), 2405-2424. Lo, A. S., Im, H. H., Chen, Y., & Qu, H. (2017). Building brand relationship quality among hotel loyalty program members. International Journal of Contemporary Hospitality Management, 29(1), 458-488. Chen, Y., Schuckert, M., Song, H., & Chon, K. (2016). Why can package tours hurt tourists? Evidence from China’s tourism demand in Hong Kong. Journal of Travel Research, 55(4), 427-439. Chen, Y., & Dellea, D. (2015). Swiss hospitality and tourism education: The experience of the EHL. Tourism Tribune, 30(10), 5-9. Bianchi G., & Chen Y. (2015). CEO compensation and firm performance in the hospitality industry: A cross-industry comparison. International Journal of Tourism Sciences, 15(3-4), 121-138. Li, M., Zhang, H., Xiao, H., & Chen, Y. (2015). A grid-group analysis of tourism motivation. International Journal of Tourism Research, 17(1), 35-44. Lo, A. S., Mak, B., & Chen, Y. (2014). Do travel agency jobs appeal to university students? A case of tourism management students in Hong Kong. Journal of Teaching in Travel & Tourism, 14(1), 87-121. Guo, Y., Kim, S., & Chen, Y. (2014). Shanghai residents’ perceptions of tourism impacts and quality of life. Journal of China Tourism Research, 10, 142-164. Chen, Y., Mak, B., & Li, Z. (2013). Quality deterioration in package tours: The interplay of asymmetric information and reputation. Tourism Management, 38, 43-54.

Funded Research Projects

Chen, Y., Project: The Swiss Tourist Satisfaction and Happiness Index, Date: 01.01.2015 to 31.03.2016, External Fundraising: HES-SO.